Your data belongs to you. Betway never uses your personal information without authorization or sells it to third parties. This policy clearly sets out what data is collected, why it is collected, and how it is kept secure.
Your data is safe with Betway — find out why and how
All your data is secured with bank-grade 256-bit SSL encryption. Hackers and third parties cannot access or read your information under any circumstances.
Betway never sells your personal data to advertisers or third parties. Your information is used solely to provide you with our services.
You can view, correct, or request deletion of your data at any time. You are in full control of your information.
Within Betway, only authorised staff can access the data they need. Internal access is strictly limited and controlled.
Betway's data protection systems are regularly audited by independent cybersecurity experts. Any vulnerabilities identified are addressed immediately.
No hidden clauses. This page clearly sets out what data we collect, why we collect it, and how long we keep it.
This Privacy Policy ("Policy") describes how Betway collects, uses, stores, and protects the personal data of users on the Betway platform. By creating an account or using the platform, you agree to the terms set out in this Policy.
We believe privacy is a fundamental right. That's why Betway's privacy policy goes beyond legal compliance — it is a genuine commitment to our users. Your data is protected to the highest standard, in keeping with the trust you place in us.
This Policy applies to all Betway services, websites, and mobile applications. Third-party websites or apps linked to Betway may have their own separate privacy policies.
Betway collects various types of data in order to provide you with our services. A full breakdown is provided below:
| Data Type | Source | Mandatory |
|---|---|---|
| Name & Date of Birth | Registration Form | Yes |
| Mobile Number | Registration Form | Yes |
| Email Address | Registration Form | Yes |
| National ID Card | KYC Process | Withdrawal |
| Betting History | Automatic | System |
| Device Information | Automatic | System |
Betway uses your information only for the purposes listed below — nothing more:
If you opt in, Betway may send you promotional offers and bonus updates via SMS or email. You can unsubscribe at any time through your account settings.
Betway uses world-class technology and practices to protect your data. Below is an overview of our security layers:
All data transfers are encrypted with 256-bit SSL – the same technology used by banks.
An additional layer of security at login using OTP or an authenticator app.
Sensitive information (such as NID numbers) is masked when stored.
State-of-the-art firewall technology to protect our servers from cyberattacks.
Never share your password or OTP with anyone. Betway will never ask for your password or OTP by phone or email. If you notice anything suspicious, let us know immediately.
Betway uses cookies on its website and app. Cookies are small data files stored on your device that help enhance your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring platform security | Session |
| Performance Cookies | Measuring site speed and performance | 1 year |
| Functional Cookies | Remembering language preferences and display settings | 6 Months |
| Analytics Cookies | Understanding which pages receive the most visits. | 1 year |
You can disable cookies through your browser settings. Please note that doing so may limit certain features of the platform.
As a Betway user, you have the following rights over your personal data:
Request a copy of the information Betway holds about you.
You may request a correction if any of your information is inaccurate.
Request deletion of your data unless we are legally required to retain it.
The right to download a copy of your data.
Request to restrict the processing of your data for specific reasons.
The right to object to the use of your data for specific purposes.
To exercise any of your rights Help Centeror send us an email. We will respond within 30 business days of receiving your request.
Betway does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction History | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years | AML Regulations |
| Betting History | 5 years | Dispute Resolution |
| Communication Logs | 3 years | Ensuring Service Quality |
| Cookie Data | Up to 1 year | Functionality |
Once the retention period expires, data is securely deleted or anonymised.
Betway does not collect information from or provide services to anyone under the age of 18. All new users are required to verify their age at the time of registration.
If we become aware that an account has been created by someone under the age of 18, that account will be immediately closed and all associated data will be deleted.
If you suspect your child is using Betway, please contact our support team right away. We will investigate promptly and take the necessary action.
Betway may update this Privacy Policy from time to time. When changes are made:
Continued use of Betway after any changes have been made will be considered acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Support@betway-baji.com
We typically respond within 24 hours.
24/7 Bangla-language support.
Get a response in as little as 3 minutes.
Your data is completely safe with Betway. Open an account today and enjoy a world-class gaming experience.
18+ For adults only | support@betway-baji.com